FAQ

Q: How long does it take to repair my computer?

A: The repair time depends on the nature of the issue. Simple repairs can often be completed within a day or two, while more complex problems may require additional time. Our technicians will assess your device and provide you with an estimated turnaround time.

Q: Do I need to make an appointment for repair services?

A: While appointments are not always necessary, we recommend contacting us beforehand to schedule a convenient time for your repair. This helps us ensure that a technician is available to assist you promptly upon your visit.

Q: What types of devices do you repair?

A: We specialize in repairing a wide range of devices, including desktop computers, laptops, tablets, and smartphones. Our technicians have experience working with various brands and models.

Q: Do you offer on-site repair services?

A: Yes, we provide on-site repair services for businesses and individuals who prefer to have their devices fixed at their location. Please contact us to arrange an on-site repair appointment.

Q: What if my computer needs replacement parts?

A: If your computer requires replacement parts, we will source high-quality components from reputable suppliers. We strive to ensure that any replacement parts used are compatible with your device and meet industry standards.

Q: Is my data safe during the repair process?

A: We take data privacy and security seriously. While performing repairs, we make every effort to preserve your data and ensure its confidentiality. However, we recommend backing up your important files before bringing in your device, as a precautionary measure.

Q: How much will the repair cost?

A: The cost of repairs depends on the specific issue and required parts, if any. After diagnosing the problem, our technicians will provide you with a transparent and detailed quote for the repair, including any applicable service charges.

Q: Do you offer any warranties on your repairs?

A: Yes, we stand behind our workmanship and offer warranties on our repairs. The warranty period and coverage may vary depending on the type of repair. Please inquire with our team for specific details regarding your repair.

Q: Can you help with virus removal and malware detection?

A: Absolutely. We have expertise in virus removal, malware detection, and system cleanup. Our technicians can help diagnose and remove viruses or malware from your device, ensuring optimal performance and security.

Q: Can you assist with setting up a home or office network?

A: Yes, we offer network setup and troubleshooting services. Whether you need assistance with configuring routers, extending Wi-Fi coverage, or resolving network connectivity issues, our team can help you get your network up and running smoothly.